Reviews

There’s usually no need to go to a dealership when you find a Woody’s who can service your particular type of car, if not a common type. Their service advisors are very thorough and patient with questions. Even they’re waiting room is pleasant which I did didn’t expect to find.

Kenny and the Woodies team in Davidson is Outstanding!! Awesome and Prompt Service!! Very Friendly and Accommodating 😊❤️🇺🇸

My car is getting older. Maintenance has to be done. I cannot say enough good things about this place. I will continue getting my work done here. They actually care, they remember my name, great results, very nice pricing, and they have a great driver who takes you to where you have to go. Shout out to Rufus.

Rudy Thank you for fixing my car, management very friendly and professional

I went here for the first time ever October 13, 2026 to have a tire lug stud replaced and they were EXCELLENT and very kind and PROFESSIONAL. The place was also very clean and they are the only shop that I know of that will offer it's customers a shuttle to take them somewhere else until their repairs are done. Their prices are very affordable. They even offered a list of things that I may need to give attention to in the future to keep my car running in good shape; they did not give me any pressure about it. I could not ask for a better place to bring my car to for repair. I am recommending them to everybody that I can. They will have my business from this time forward. Thank you Woodies. God bless you.

I was in town for work and hit something on the highway the night before, which knocked part of the underbody panel loose. I brought my car into Woodie's first thing the next morning, and they had everything taken care of within a couple of hours! Everyone was friendly, helpful, and efficient. They even provided a shuttle to my job site so I didn't have to miss any work. Huge shoutout to Jimmy, the shuttle driver, who was great! He dropped me off and picked me up as soon as my car was ready. Really appreciated how easy they made an unexpected car issue, especially being from out of town. Great service all around. Highly recommend!

Duane worked me in quickly and got the work on the vehicle done by the. Wry next day as promised. Highly recommend!

These guys were amazing. Got new batteries and brakes. Very courteous and professional. They even drove me to and from home while they worked on my car. Highly recommend!!!

The team did a fantastic job and everything was explained up front.

Had my Honda Odyssey towed here on a Friday night after an engine breakdown. I don’t live in the area and needed the issue diagnosed and repaired the next day. They diagnosed a bad ignition coil and oil-fouled spark plugs. Unfortunately, the diagnosis and repair cost roughly $1000 vs. $550 quoted by my trusted local mechanic. I paid it because the van wasn’t drivable and I needed the job done, but the pricing was way off. At my mechanic’s request, I asked Woodie’s to save the bad parts. They threw all the plugs away. Turns out this is a known Honda issue with a larger engine repair covered under extended warranty. If I had the oil-fouled plugs as evidence, or had the van bought to the nearby dealer for repairs, all work would have been 100% covered. Now I am stuck waiting for the issue to happen again so that I am “eligible” for Honda’s warranty repair. The people at Woodie’s were nice, they got the job done when I needed it, and they called afterward to make sure the van was running ok. I appreciated that. But the work was way overpriced, the parts being tossed caused me a lot of problems, and they didn’t make me aware of the published Honda TSB that covers this widespread issue. I can’t recommend them to others.

Prices are on the high end of reasonable, but the work is solid and their shuttle is very useful.

Fast and friendly service. Fairly priced also. Convenient waiting room so I could work while waiting for my car.

I was not happy with the service. Everything took far too long. I only needed a wheel balancing and a puncture repair on one tire. After waiting for an hour, I went to ask how much longer it would take and saw my car sitting on the lift with no employees around. I was told the balancing was already done, but the tire could not be repaired and needed to be replaced. Instead of informing me right away and asking if I wanted to buy a replacement tire from their shop, they spent a long time looking up the tire without explaining anything to me, and in the end, they never even gave me a price. They may also add fluids to your vehicle without informing you or getting your permission. Very poor communication and no respect for customers’ time.

My car wasn’t running as it should. It had a full inspection & each item was addressed prior to the work being done. I approved and the car was back to me in time to pick the grandchildren up from school at a cost lower than the estimate.😀

John and Brad provided excellent service and very professional communication. It was my first service and I will definitely be back.

Great Service and good help thanks to Chris and Brandon for the flat repair

We called tokd us tbey can do a job we aksed about ...sk.we take our vheicke up there and they trun, around and say they cant do the dam job ....a bunch of sorry ass lazy no glkd machanics who dont know what they doing! I hope yall go out of busniess

I want to give a huge shoutout to Josh and Knox, the complimentary shuttle driver, for providing such excellent customer service! From my first experience, I felt welcomed, valued, and confident that I was in good hands. Their professionalism, kindness, and outstanding customer service truly made a lasting impression on me. Unfortunately, due to my current financial situation, I wasn’t able to afford all the recommended services right away. However, that does not take away from how great my experience was. I fully intend to return and take care of the services one at a time as I’m able to afford them. Trust goes a long way when it comes to choosing who works on your vehicle, and they have earned mine! The way I was treated makes me want to come back again and again. Thank you, Josh and Knox, for making my first experience such a positive one. Customer service like this deserves to be recognized, and I look forward to returning! Keep up the amazing work! 👏🏽

John and the service was awesome. I would highly recommend them! I already scheduled for my next service! Shout out to Steve!!

Great Service

Having a Woodie’s close by is a wonderful thing! Having a topnotch car care team at Woodie’s is equally wonderful! The icing on the cake is phenomenal shuttle service at Woodie’s, made possible by Pam behind the wheel with her personable smile and a sparkling personality! Woodie’s is lucky to have Pam on their team!

Having a Woodie’s close by when my car needs attention is a wonderful thing! That Woodies having a top-notch team to take care of my car is an equally wonderful thing. That Woodie’s having shuttle service and a phenomenal driver like Pam is the icing on the cake!! Anyone can provide shuttle service but not everyone can deliver that service with a personable smile and sparkling personality but Pam does! She’s the best and Woodie’s would be lucky to keep her on their team!

Very nice. Convenience of having to and from transportation to my home.

While my car was still under warranty with the dealer, I was limited to using Woodie's for my annual registration inspections. Now that the warranty period has expired, I'm using them for all of my maintenance, and have not been disappointed. They are clearly an honest broker, never trying to "upsell", or suggest any unnecessary repairs. They are open about the work being performed, and clear on pricing and timing. I highly recommend them for your car's service needs.

Will is incredibly helpful and always goes out of his way to make sure our vehicles are cared for. The rest of the staff is attentive to our service needs and complete the service in a timely manner. The shuttle service is also super useful when we need to get back to our day when they need a little longer.

This was the first time using woodies they were great, will continue to bring my vehicles there.

0/5

These folks earned my business back about a year ago. I received a horrible quote for repairs on my last car and vowed to never return. When I blew a tire in my new car all other shops were rude and unhelpful. Woodys stepped up and made sure I could hit the road that same day since I had a vacation planned a few states over. I’ve since taken my car to this shop whenever an oil change or repair is needed. Always friendly and will shoot straight on what is needed.

Quick and efficient service. Ms Bartlett was very professional and helped take care of us in the same morning. We are very satisfied.

Very good service. Personable. I will return.

I gave them 1 star because zero was not an option! Took my daughter's car for a diagnosis and repair. The technician/service receptionist Cameron promised that it would be running great once done. Picked up and drove out the parking lot and across the first light, loud noise and knocking. We took it back, after another diagnosis, it needed an alternator. WHAT!!! Total over 7000. Picked it up the service engine light still on...it needed a this and that $...$$..$$$$. Sloppy work and poor customer service. I would not take a toddlers toy car to them. I have since had the vehicle looked over and was told that the vehicle could have easily been repaired for a fraction of the price and time. I WILL NOT ever do business with them!!!Beware!!!

Amazing service and great people

Thanks for taking care of our Honda. It is a much more enjoyable ride now. Brandon is a great guy to work with. He is very professional yet personable.

Easy to setup appointment PPI service Thorough Shuttle to/from

Indian land team was very professional and accommodating. Provided excellent service.

On two occasions, we’ve given them a car for standard service, and gotten back a car with a new sound or problem. We were met with defensiveness and refusals to resolve the problem they caused. This location started great, but the decline has been steep. Moving on.

I needed a diesel mechanic sooner than the 3+ week later the dealership gave me. The knowledgeable, customer service oriented manager at one Woodie’s location said a couple of new hires at ballantyne might be able to get me back on the road so he made an appointment for me at the Ballantyne location. Woodie’s doesn’t specialize in diesels. And Ballantyne made the repair with a light tutorial of how to avoid the DEF situation again that almost shut down my truck. Friendliest, most sympathetic, polite, knowledgeable experience I could dream. My father in law started using Woodie’s 60 years ago, and we’ve been fans since. Multiple locations are a boon.

Yall rock! Faster than I thought, so friendly, convenient shuttle service. Check em out!

Customer service is exceptional! Mechanics are exceptional! This whole establishment is highly recommended! I service my 2023 Subaru Outback and it has been nothing but a great experience.

I had a very concerning experience with Woodie’s that involved both the quality of the repair and what I believe was a serious failure to properly recheck their own work. I originally brought my car in to have a wheel stud repaired and paid approximately $520. Immediately after leaving the shop, I noticed a new sound and vibration/feeling from the car on the left driver side. I had not even made it to the first light before realizing something was wrong, so I brought the car right back. Cameron said “to be fair we only drove it in the parking lot. ” (like what? A test drive in a parking lot? For stud work?) I then had to take my car on a test drive with one of their technicians (they didn’t know how to drive stick) so they could hear and feel exactly what I was experiencing. We waited for a while after. Cameron came into the waiting room very dramatically and said words to the effect of, “Oh my God, I kid you not this has happened to us three other times this week” — someone brings a car in for one issue and then leaves with a completely new issue. We were then told that my axle was the problem and that I should not drive the vehicle. I called my dad so take a look at it when he could and had my partner drive us home in his car. What he found out was that THE LUG NUTS WERE LOOSE. So loose you didn’t even need a tool to twist them off. You can just use your hands. Once the lug nuts were properly tightened, the sound and vibration disappeared. So after being told not to drive it because of the axle, the actual problem was directly in the area Woodie’s had just worked on. That is extremely concerning to me. When I later raised the issue with Woodie’s, Cameron told us there was “no way” the lug nuts were loose . My partner was present and heard this conversation as well. Cameron also was not the person who rode with us during the test drive, yet he was telling us that the axle was the problem. The technician who actually rode in the car with us did not personally explain that diagnosis to us. I was also told during an in-person conversation with Cameron that the vehicle had only been driven in the busy shop parking lot as part of their recheck rather than being road-tested at normal driving speeds. That makes even less sense to me because the problem became noticeable around 25 mph. If the car was only driven around the parking lot, I do not understand how they could have adequately checked that the vehicle was returned in a safe state. The biggest issue here is safety. Loose lug nuts after wheel-related service are not a minor inconvenience. I trusted this shop to return my vehicle in safe driving condition. I left their shop, immediately noticed something was wrong, returned and gave them another opportunity to inspect the vehicle, and they STILL apparently failed to identify the loose lug nuts. Instead, I was given an entirely different diagnosis involving my axle and advised not to drive the vehicle. Had I accepted that diagnosis, I could have spent additional money repairing something that was not causing the problem while the actual safety issue remained overlooked. I have requested the documentation from their recheck because I want to know exactly what was inspected, what testing was performed, and how they reached the axle diagnosis. Mistakes can happen. What matters is whether a business thoroughly investigates the mistake and takes accountability for it. What bothers me most is that I RETURNED immediately after the repair because I knew something was wrong, giving them an opportunity to catch it, and somehow the loose lug nuts were still missed. I have completely lost confidence in this location. I would not trust this location with my vehicle again.

Everyone was so kind and helped me above and beyond what I needed.

Samantha was great! Wonderful, friendly service.

Shop was thorough, responded to questions and follow up when excepted. Issue was resolved to my expectation.

They took care of mounting and balancing my tires efficiently and reasonable priced.

Absolutely fair prices on the wonderful work they do, also offers shuttle if you're within a 5-mile radius