Reviews

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Woodie's Auto Service & Repair Centers - Indian Land

Outstanding service provided by Brad!

Woodie's Auto Service & Repair Centers - Uptown

Woodies is always my go to! I would never trust anyone else!

We appreciate your loyalty, Carly! It's our pleasure to be your go-to shop for all your car needs. Thank you for trusting us with your vehicle. We look forward to serving you again soon!

- Woodie's Auto Service & Repair Centers - Uptown

Woodie's Auto Service & Repair Centers - Celanese

Excellent customer service experience. They are "down to earth" and really care about giving you that best service.

Thank you for your kind words, Mack. We're thrilled to hear that you had an excellent customer service experience with us! Providing a "down to earth" and caring service is what we strive for, and we're glad it resonated with you. If there's anything else we can do for you, please don't hesitate to reach out.

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Celanese

I highly recommend Ramey! She provided a remarkably thorough, honest, and transparent evaluation of my F150. She was completely professional and never applied any pressure. It’s rare to find a service advisor who takes the time to explain everything so clearly. If you want someone genuinely helpful and trustworthy, ask for Ramey!

Ryan, thanks for your recommendation! Ramey is truly exceptional at providing thorough and transparent evaluations. We're glad you had a positive experience with her. See you next time at the shop!

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Indian Land

Fantastic customer service and they were able to get my car up and running in the timeframe they provided and I’m really appreciative of their effort and work.I strongly recommend the team in Indian Land, SC

Thank you, Emigdio! We're thrilled to hear that you had a fantastic experience with our team in Indian Land, SC. Customer satisfaction is our top priority, and we're glad we could get your car up and running within the expected timeframe. We appreciate your recommendation and look forward to serving you again in the future!

- Woodie's Auto Service & Repair Centers - Indian Land

Woodie's Auto Service & Repair Centers - Indian Land

Thank you for the 5-star rating, Steve! We're delighted to know that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out.

- Woodie's Auto Service & Repair Centers - Indian Land

Woodie's Auto Service & Repair Centers - Huntersville

I recommended this place to many of my friends and colleagues and have had them service my vehicles over the last 4 years. Unfortunately, on this last visit, it was a hot mess. Made a reservation, came in at 7:15am and a simple oil change wasn’t ready at 6pm. Paid for “tire rotation” that was never even performed. Very Disappointed

Dear Peter, we're truly sorry to hear that your recent visit was such a disappointment. This is not at all the level of service we strive to provide. We value your loyalty and would like to make this right. Please reach out to us so we can address your concerns and find a resolution.

- Woodie's Auto Service & Repair Centers - Huntersville

Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Very timely response and fair price

Thank you for your positive feedback, Everton! We take pride in offering timely service without compromising on quality.

- Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Woodie's Auto Service & Repair Centers - Mint Hill

I paid over $170 for a speedometer verification document for court, but it was completely useless because it lacked the technical details required by law. When I kindly asked for a refund or store credit since the service served no purpose for me, management flatly refused to take any responsibility or show customer goodwill. Poor experience and zero flexibility—I will not be returning.

Dear Razieh, we apologize for your disappointing experience. We strive to provide accurate and comprehensive documentation. Please contact us at without prejudice. We appreciate your feedback and are committed to improving our service.

- Woodie's Auto Service & Repair Centers - Mint Hill

Woodie's Auto Service & Repair Centers - Savannah Hwy

They dont even know the difference between an estimate and a quote. Told me they were the same thing on the phone and cant tell me how much they charge to replace specific parts on a specific car wItH oUt a DiAgNoStIc which makes so sense. Its like they dont know what hypotheticals are. Just greedy and incompetent. Mechanics in this city seem to be scammers. Let me know if you find one who isnt.

Dear D L, we're sorry to hear about your frustrating experience. We understand the importance of clear communication and will address this with our team. Customer satisfaction is our priority, and we appreciate your feedback. Please feel free to reach out if you have any further concerns.

- Woodie's Auto Service & Repair Centers - Savannah Hwy

Woodie's Auto Service & Repair Centers - Mint Hill

They were able to work us in to fix an alternator, but the rest of the experience was not great. I communicated I needed to leave with the van by 3:30 to pick up my kids and would need a ride to get back to Woodies. After they confirmed the alternator needed replacing I was told they should finish by 2:30-3 and pick up shouldn't be a problem. I called at 3 as I hadn't heard yet and it had been finished. I was told they had one drop off and should be there soon. I called/texted at 3:30 to see when they would arrive as I hadn't heard from anyone. They had to call the driver to see where he was at. I then had to call again as I didn't hear back. I didn't hear from the driver until 1 hr after I first called and found out he drove to the wrong address and was still 15 minutes away. I ended up having to go around to the neighbors to try to get a ride to Woodies so I would "only" be 30 minutes late to pick up my kids. All around poor service and very poor communication

We always do our best to pick up and drop off our customers with our free courtesy shuttle. We communicate throughout the day on the status of the repairs as we did with your repair. We got it fixed correctly and the same day. We are sorry for your experience and would love to earn your business back in the future.

- Woodie's Auto Service & Repair Centers - Mint Hill

Woodie's Auto Service & Repair Centers - Mallard Crossing

Great, friendly, quick service!

Thank you for the glowing review, Tiffanie! We are thrilled to hear that you had such a positive experience with our team. Providing great service in a friendly and efficient manner is what we strive for. We look forward to serving you again soon!

- Woodie's Auto Service & Repair Centers - Mallard Crossing

Woodie's Auto Service & Repair Centers - Carmel Road

I’ve always receive excellent customer service from Woody’s. Last night, a tire blew on my Genesis. After getting a spare on, I drove immediately to Woody’s, and as soon as I drove in, Robert took care of me immediately ordered a new tire,, Next morning I get a text. My tire was ready to be put on. All I know between the time of ordering the tire and putting it on my car was less than 45 minutes. I was so happy.

Thank you, Ann, for the fantastic review! It's fantastic to hear about the exceptional service you received from Robert. We're delighted that we could promptly replace your tire and get you back on the road so quickly. Your satisfaction is our top priority, and we look forward to providing you with the same level of service on your future visits to Woody's!

- Woodie's Auto Service & Repair Centers - Carmel Road

Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Very fast, efficient, and friendly. Nobody wants an unexpected car repair, but Woodie’s made the experience easier to handle. Thank you!

Thank you, Marina, for the great feedback! We appreciate your kind words about our service. It's always our goal to make the car repair experience as easy and stress-free as possible. We're here whenever you need us!

- Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Woodie's Auto Service & Repair Centers - Matthews

I had an excellent experience at Woodies. From the moment I arrived, the service was professional, friendly, and efficient. A special thank you to Mitchell, my service representative, who took great care of me and made sure my vehicle was tended to quickly. Everything went smoothly, communication was great, and I truly felt like my time and business were valued. I also really appreciated that they provided a shuttle to take me home while my car was being serviced. That extra level of customer care made the entire experience so much more convenient. It’s not often that you leave an auto repair shop genuinely impressed with the service, but I definitely did. I was extremely pleased with my experience and would absolutely recommend.

Thank you for the incredible review, Brandi! We appreciate your kind words about our team. We are glad that Mitchell provided you with excellent service and that the car repair process was smooth. We strive to make our customers feel valued and it's wonderful to hear that you felt that way. We can't wait to serve you again, and thanks for recommending us!

- Woodie's Auto Service & Repair Centers - Matthews

Woodie's Auto Service & Repair Centers - Celanese

This is how I ended up at Woodies: One week after getting my car service I was stranded on the side of the road heading to Rock Hill SC. I had my 4 yr old and my daughter. It was hot no one stopped to help. Finally got my car towed to an auto repair shop(Woodies). The mechanic mentioned quality of care and doing a diagnosis probably would have prevented this issue. 2 mechanics later and it's not my AC compressor. 1 mentioned my car needing a flush bc too much oil or freon in the compressor. But honestly I don't trust any mechanic at this point. I have spent more than $3000 in 3 months and I'm still riding in the heat. Update I went to Woodies who customer service is top tier and now I know why. U get what you pay for. $1400 & 1 month later my car is still giving me problems. I can't turn on the AC my car will shut off. That was initially the reason I was concerned about my car. So as of 8/27/26 still no AC. I honestly can't say what Woodies fixed yes I have the invoice but when I called back up there to ask what did they actually do the person told me to look at the invoice. 3 mechanics in 3 months and my car is still hot and in my opinion I was ripped off. Now I'm out of $3000 which could have been a down payment on a new car

Latacia, I regret to hear about the troubles you faced with your vehicle. We strive to provide excellent service, and your experience does not align with our standards. I understand your frustration and would like to address your concerns. If you have a moment, please reach out to us directly so that we can work towards a resolution. We value your feedback and want to ensure your satisfaction.

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Uptown

These guys are excellent. We use them to service our fleet and they always are consistent in providing updates, quick when it comes to repairs, and always make sure our vans are in great condition. Want to send a special shoutout to Daniel as well as most of our services funnels through him.

Thank you Jaden for taking the time to share your great review! We're ecstatic to hear that you consistently have such a positive experience with us, and I'll be sure to pass along your kind words to Daniel. We look forward to continuing to provide you and your fleet with top-notch service!

- Woodie's Auto Service & Repair Centers - Uptown

Woodie's Auto Service & Repair Centers - Summerville

Best service by all as always

Thank you, Devendra! It's wonderful to hear that you consistently receive the best service from us. We aim to always provide exceptional experiences for our customers!

- Woodie's Auto Service & Repair Centers - Summerville

Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

No pay my vocation day no good company work two year no benefits no good no duan the manager no good no listen to expensive no respect no the employees

We're disheartened to read this, Pablo. We strive to create a positive work environment with fair benefits and effective management. Your feedback is valuable, and we'll review it internally to make improvements.

- Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Woodie's Auto Service & Repair Centers - Celanese

Dear Swoke3415, thank you for taking the time to leave us a five-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing our company!

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Carmel Road

Thank you for the five-star review! We're thrilled to hear that you enjoyed our donut sandwich. We take pride in creating unique and delicious menu items, and it's great to know that it hit the spot. We appreciate your support and look forward to serving you again soon!

- Woodie's Auto Service & Repair Centers - Carmel Road

Woodie's Auto Service & Repair Centers - Celanese

Every one was wonderful, friendly and knowledgeable. Great job thank you !

Thank you for the fantastic review, Robin! We're thrilled that our team provided exceptional service. If you ever need anything, feel free to reach out.

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Excellent service and a pleasing customer experience. I stopped to have air added because the car should low tire pressure, they assisted with my request right away. The next morning it was low again, I stopped in and asked if they could look at it sometime today, and they said yes, without a hesitation. I am from out of town, visiting a sick family member. It meant a lot to me, seeing I did not have an appointment.

Thank you, Mark, for your kind words! We are delighted to hear about your positive experience at our shop. We understand the importance of prompt service, especially during challenging times. We strive to provide excellent service to all our customers, and we are glad we could assist you, even without an appointment. If you have any further questions or concerns, please feel free to reach out.

- Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Woodie's Auto Service & Repair Centers - Matthews

Did a poor job on replacing several components of my front suspension. Bolts were not tightened, including several that were loose enough to turn by hand. Expensive - don’t waste your money.

Malcolm, we regret hearing about your disappointing experience with our services. We hold ourselves to a much higher standard and take vehicle safety seriously. Your feedback is invaluable to us, and we would appreciate the opportunity to make things right. Please reach out to us so we can address your concerns.

- Woodie's Auto Service & Repair Centers - Matthews

Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

My daughter had a flat tire and managed to limp her car into woodies parking lot. I was hoping to plug it but it had a 3 inch cut in the sidewall.....I walked in and Dana was working the counter. I told him what tire I needed and in a couple of hours her car was ready to roll again. Thank you Dana and Malik (tech) for the speedy service!

Thank you for taking the time to leave us such a wonderful review, Reece! We are thrilled that you loved your experience. Here at Woodies, we work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We look forward to seeing you again!

- Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Woodie's Auto Service & Repair Centers - Matthews

Excellent service and the nicest team! Highly recommend!

Thank you for the glowing review, Megan! We're thrilled to hear that you had an excellent experience with us. It's always our goal to provide top-notch service and create a positive atmosphere for our customers. We truly appreciate your recommendation and look forward to serving you again in the future!

- Woodie's Auto Service & Repair Centers - Matthews

Woodie's Auto Service & Repair Centers - Huntersville

I’ve been a customer here for a while, although I hadn’t been in recently since I had a newer vehicle that was still under warranty and was being serviced at the dealership. I had a minor issue come up this week and wanted to have it checked out for peace of mind, especially with a road trip coming up. While they had the vehicle, I also had them take care of my state inspection. They checked everything out and didn’t find any issues, which was exactly what I was hoping to hear. Even better, they only charged me for the state inspection and didn’t try to sell me on anything I didn’t need. The shuttle service is also really convenient, and the shuttle driver (Ron) was a joy to talk with. It’s nice to have a shop you can trust to give you an honest assessment and take good care of you. I’ll definitely continue bringing my vehicles here. Thank you Will & Corey!

Thank you, Leigh, for trusting us with your vehicle and for your glowing review! We're thrilled to hear that you had a positive experience with us. Providing honest and reliable service is our top priority, and we're glad that we could meet your expectations. We'll make sure to pass along your kind words to our team, especially Ron. Thank you for choosing us, and we look forward to serving you again!

- Woodie's Auto Service & Repair Centers - Huntersville

Woodie's Auto Service & Repair Centers - Ballantyne

If I could give zero stars I would

We're sorry to hear about your experience, Matthew. Please reach out to us directly so we can address your concerns.

- Woodie's Auto Service & Repair Centers - Ballantyne

Woodie's Auto Service & Repair Centers - Mallard Crossing

Kyle was great and got my car back to me quick

Thank you Raymond for choosing us! We're happy to hear that Kyle provided top-notch service and got your car back to you quickly. We aim to deliver efficient and exceptional customer experiences. We look forward to serving you again in the future!

- Woodie's Auto Service & Repair Centers - Mallard Crossing

Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Great service. Friendly people honest.

Thank you for taking the time to share your experience, Sean! We're thrilled to hear that you had a great time with our team. We take pride in providing excellent service and maintaining a friendly atmosphere. Your kind words mean a lot to us!

- Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Woodie's Auto Service & Repair Centers - Matthews

They handled my car emergency immediately; excellent service and treatment. 100% recommended.

Thank you for the 5-star review, Ivett! We're thrilled to hear that you had an excellent experience with us. Providing immediate car emergency service and exceptional treatment is what we strive for. We truly appreciate your recommendation. We look forward to serving you again!

- Woodie's Auto Service & Repair Centers - Matthews

Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Thank you, Mark! We're thrilled to hear you had a fantastic experience with us. If there's anything we can do to make your next visit even better, please let us know!

- Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Woodie's Auto Service & Repair Centers - Midtown

Friendly, knowledgable staff. Clean waiting area. Reasonable pricing and a free local shuttle.

Thank you for the kind words, Kristy! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing exceptional customer service, and we're delighted that you appreciated our efforts. We look forward to serving you again in the future!

- Woodie's Auto Service & Repair Centers - Midtown

Woodie's Auto Service & Repair Centers - Carmel Road

While I appreciated the availability to plug a hole in my tire, the cost to do so was excessive.

Thank you for bringing this to our attention, Chris. We strive for fair pricing and will look into your concern. Your feedback helps us improve.

- Woodie's Auto Service & Repair Centers - Carmel Road

Woodie's Auto Service & Repair Centers - Davidson

I was able to get everything I needed done in a day. I scheduled an appointment, which expedites service and they were able to drop me off at my job while my car was serviced and pick me up after it was done.

Thank you for the fantastic feedback, Ramil! We aim to make your experience as convenient as possible, and it's great to hear that our appointment and shuttle service exceeded your expectations. We look forward to serving you again soon!

- Woodie's Auto Service & Repair Centers - Davidson

Woodie's Auto Service & Repair Centers - Mallard Crossing

We have taking our two cars to Woodies at Mallard Crossing for several years now and have always had excellent service. It is a blessing to have such an honest and competent repair center so near to us. I strongly recommend them. Appointments are easy to schedule and personnel are great.

Thank you, David, for taking the time to share your fantastic experience with us. We're thrilled to hear that our team at Woodies at Mallard Crossing consistently provides you with top-notch service. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations whenever you need us.

- Woodie's Auto Service & Repair Centers - Mallard Crossing

Woodie's Auto Service & Repair Centers - Arrowood

Very professional team, Tom and Jimmy

Thank you for your kind words, Rose Lee! We're thrilled to hear that Tom and Jimmy provided you with a great experience. We pride ourselves on our professionalism and will continue to deliver excellent service. Feel free to reach out if you need anything!

- Woodie's Auto Service & Repair Centers - Arrowood

Woodie's Auto Service & Repair Centers - Matthews

Unable to complete requested repair.

We apologize for any inconvenience caused by our inability to complete the repair request. We appreciate your feedback and will work to improve our services.

- Woodie's Auto Service & Repair Centers - Matthews

Woodie's Auto Service & Repair Centers - Huntersville

Always fast, efficient and honest service!!

Thank you Linda! We appreciate your kind words and are delighted to hear that you always have a positive experience with us.

- Woodie's Auto Service & Repair Centers - Huntersville

Woodie's Auto Service & Repair Centers - Mallard Crossing

Outstanding service with friendly professionalism. My car is literally driving better than the day I bought it. And Cameron is wonderful!

Thank you, Anne, for your kind words! We're thrilled to hear that you had a great experience. We pride ourselves on providing outstanding service and ensuring our customers leave satisfied. We'll make sure to pass your compliments along to Cameron. We look forward to serving you again in the future.

- Woodie's Auto Service & Repair Centers - Mallard Crossing

Woodie's Auto Service & Repair Centers - Celanese

Great team and manager.

Thank you Kalombe for your 5-star review! We're happy to hear that you had a great experience with our team and manager. We strive to provide excellent service and customer satisfaction.

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Davidson

Great team and service!

Thank you for the kind words, Ed! We're thrilled to hear that you had a great experience with our team. Customer satisfaction is our top priority, and it's always great to know that we are meeting our goals. If there's anything else we can do for you, please don't hesitate to reach out!

- Woodie's Auto Service & Repair Centers - Davidson

Woodie's Auto Service & Repair Centers - Carmel Road

Ive taken my car there 2xs and both times has been a pleasure to deal with. Love the shuttle service. Always been fair and honest to me.

Thank you Angie for the 5-star review! We're delighted to know that your experiences with us have been excellent. We aim to make the process convenient for our customers, and we're thrilled that you appreciate our shuttle service. As always, we're here to provide you with honest and fair service.

- Woodie's Auto Service & Repair Centers - Carmel Road

Woodie's Auto Service & Repair Centers - Celanese

Thank you for the wonderful rating, Nicole! It's great to hear that you had a fantastic experience with us. We strive to provide top-notch service to all our customers. If there's anything else we can do for you, please let us know. We're here to help!

- Woodie's Auto Service & Repair Centers - Celanese

Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Duane went the extra mile to get my Dad’s van back on the road. Top notch service!

Thank you, Jude, for the five-star review! We're glad to hear that Duane provided you and your dad with top-notch service. We'll make sure to pass along your kind words and appreciation. We hope to see you again at our shop in the future!

- Woodie's Auto Service & Repair Centers - Fort Mill Doby's Bridge

Woodie's Auto Service & Repair Centers - Indian Land

Katie was great! Good communication, wonderful customer service. Very pleased.

Hi Mike! Thanks for your kind words about Katie. We're happy to hear you had a great experience. Let us know if there's anything else we can do for you!

- Woodie's Auto Service & Repair Centers - Indian Land

Woodie's Auto Service & Repair Centers - Summerville

Thank you for the 5-star review, Inman! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Woodie's Auto Service & Repair Centers - Summerville

Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Very trustworthy people at this shop. I made an erroneous repair request, authorized the work, and instead of completing my request without question, the technician and management caught my mistake and verified my true intention and need instead of completing an unnecessary job.

We greatly appreciate your kind words, Blake. It's always our goal to go above and beyond for our customers. We take pride in our attention to detail and commitment to providing the best service possible. Thank you for acknowledging our integrity and trustworthiness. We look forward to assisting you again in the future!

- Woodie's Auto Service & Repair Centers - Charlottetowne Avenue

Woodie's Auto Service & Repair Centers - Carmel Road

Note that when you make an appointment time, it's not really an appointment, And are still at the mercy of how busy they are for how quickly they will pull your vehicle into the bay. Shuttle is a very nice adder, and no complaints with the service itself. Just, having to wait an additional 2 hours for your vehicle to get into the bay after your scheduled time takes hit from a great experience down to a good but annoying experience.

Dear Ben, We apologize for the delay in getting your vehicle into the bay after your scheduled time. We understand that this can be frustrating. We appreciate your feedback and will take it into consideration as we strive to improve our service.

- Woodie's Auto Service & Repair Centers - Carmel Road

Woodie's Auto Service & Repair Centers - Uptown

Thank you so much, Scottie! We appreciate the high rating and we're glad that you had a positive experience with our company. We're always here to provide the best service and support. If you have any further questions or need assistance in the future, don't hesitate to reach out!

- Woodie's Auto Service & Repair Centers - Uptown